At SS Dispatch, we welcome your questions. It’s part of our commitment to excellence in customer care and our dedication to honesty and transparency. Feel free to contact us, or see if your question is one we frequently ask.

Simply put, we save you time so you can earn more money. Most owner-operators enter this business to drive loads and make money, only to find themselves overwhelmed by paperwork, regulatory requirements, and negotiations — tasks that distract from the core money-making activities. SS Dispatch takes on these business support tasks, allowing your operation to run efficiently and enabling you to take on more loads. Additionally, we strive to negotiate the best rates for your loads, ensuring more money goes into your pocket.

Yes. Many of our clients love our comprehensive service package, which includes dispatch, documentation, compliance, and all the business support a carrier needs, but we also have clients who, say, just want assistance with documentation and paperwork. At SS Dispatch, we believe our clients should have the freedom to do business as they see fit. After all, no one knows their business better than they do.
Have any other questions? Please don’t hesitate to talk to us. We look forward to helping you grow your trucking business.

Absolutely. We love helping truck drivers and carriers in all stages of their careers. What we look for are keen, hardworking drivers, period. Realistically, if you are a new carrier, it may initially be harder for us to find you the best loads because most shippers and brokers prefer carriers with MC authorities more than six months to a year old. However, you can rest assured that SS Dispatch will give it our all so you can make better money in your first year. Once you hit the one year milestone, access to better rates and loads will be even easier.

Signing up with Logity Dispatch is a breeze since you can submit documents to us online.

– First, you sign our Dispatch Carrier Agreement, a document that clearly sets out our responsibilities and our responsibilities. This is meant to protect both of us — it is not a long-term service contract by any means. Our services are month-to-month, and you are not penalized for discontinuing our service.

– You will also need insurance that names Logity Dispatch as the certificate holder. This is common industry practice for shippers, dispatchers, and brokers — it just allows us to conduct business at your behest and on your behalf when you want us to. Make sure the insurance sets out liability as well as cargo coverage.

– We also need the Carrier Set-Up Package and references for the shippers and brokers we work with and for our records. Your MC Permit and signed W9 form should be here as well.

– At SS Dispatch, we keep impeccable and accurate records — and always maintain compliance with all safety, regulatory, and industry requirements — so we also need a copy of the CDL for each driver we will be dispatching.

Surprisingly, no. Recruiting capable and competent talent requires a rigorous recruitment process, which consumes time and money—especially if you use headhunters. Even after finding the right candidate, you will likely need to provide office space, adding another expense, and possibly further training. Many of our clients have found that hiring SS Dispatch is more cost-effective than employing a full-time dispatcher. Our industry expertise, extensive networks, and experience make us the best at what we do.